If an instructor misses a class due to illness or injury, you will be informed via email if the class is cancelled more than a day in advance, or via text if the class is cancelled on the same day.

The missed class will be made up during the break week between the current session and the next one, at the same day of the week and time as usual.

If you cannot attend that makeup class, you can use a makeup code to attend a fitness class or open practice in accordance with our makeup policy. We will not issue a refund if you cannot attend the makeup date.

If an instructor has to miss more than one class in a session, we will issue refunds for the additional missed classes after the first one.